Welcome to Live Support for the Commerce Learning Center!
Live Support, powered by eSkillz, provides access to on-demand support specialists to assist you with the navigation and utilization of your Commerce Learning Center (CLC). We can assist with questions such as login help, course launch and completion assistance, enrollment guidance and much more.

Once you've accessed Live Support chat, you will be instantly greeted by a live support specialist who is ready to assist you anytime.

If you're contacting Live Support to inquire about locating the new version of the 'No FEAR Act' training, kindly note it will be assigned to your account on Monday, March 21st. This course assignment will not apply to users with USPTO.

To the following CENSUS Groups

NPC Employees

  • NPC employees, including the Hagerstown and Tucson Contact Centers, should contact the NPC Training office for all CLC support via email at NPC.Training.Office@census.gov.

Work-At-Home staff and Field Representatives

You should contact your supervisor or the Automation staff in your Regional Office to address any CLC support or technical issues.
  • Atlanta RO => (404) 730-3927
  • Chicago RO => (630) 288-9240
  • Denver RO => Dial (866) 382-1034, then ext. 23830 | AHS staff: Dial (888) 586-9439
  • Los Angeles RO => (818) 267-1723
  • New York RO => (212) 584-3420
  • Philadelphia RO => Dial (800) 262-4236, then press #6 | AHS staff: Dial (888) 480-1639
Frequently Asked Questions
Select Specific Support Room

To get started, please select from the drop down menu below.